1.Scope
These domain name terms apply to enquiries, watch services, backorders, and successful acquisitions arranged through UK Domain Catcher. They are intended to sit alongside our broader site terms and privacy policy.
Where a separate written proposal, invoice, or client agreement is issued for a specific brief, that document will take priority to the extent of any conflict.
2. Catch requests
A request to monitor or attempt to catch an expiring domain does not guarantee that the domain will become available, remain eligible for registration, or be successfully secured. Domain release schedules are controlled by registries, registrars, and technical conditions outside our direct control.
Clients are responsible for ensuring that any domain they ask us to pursue does not infringe third-party rights and is suitable for their intended use.
- You should provide the target domain or shortlist clearly and in priority order.
- You should tell us if a matter is confidential, urgent, or being handled for an end client.
- We may decline briefs that appear unlawful, misleading, abusive, or commercially unrealistic.
3. Availability and release timing
Expiry, suspension, drop, and re-registration timing can change without notice. A domain may be renewed, withheld, transferred, reserved, disputed, or otherwise removed from availability before any catch attempt can complete.
4. Allocation after a successful catch
Where we successfully secure a domain for a named client under an agreed brief, we will treat that client as the intended recipient of the registration subject to payment, verification, and transfer arrangements. If multiple parties request the same domain, allocation will follow the commercial process confirmed for that brief, which may include first-confirmed instructions, priority retainers, or a separate offer process.
We may cancel or refuse completion where fraud checks fail, contact details are inaccurate, required information is not supplied promptly, or the requested use creates legal or reputational risk.
5. Fees and payment
Monitoring fees, catch fees, success fees, and transfer-related charges must be paid in accordance with the quotation or invoice issued for the relevant brief. Unless stated otherwise, quoted amounts exclude any third-party registrar fees, renewal charges, taxes, or premium registration costs.
Where a fee is stated as non-refundable, that means the fee covers monitoring, review, and technical preparation work whether or not the target domain is ultimately secured.
6. Transfers and registrar handover
Following a successful catch, the domain may initially be held at a registrar chosen by us or our technical partners before transfer or account handover is completed. Timescales can vary depending on extension rules, registrar procedures, verification requirements, and payment status.
Clients must provide accurate registrant details and cooperate with reasonable identity, billing, or compliance checks before transfer is finalised.
7. Acceptable use and client responsibility
Clients must not use our service to obtain domains for unlawful activity, impersonation, infringement, spam, malware, fraud, or any activity that would breach applicable registry or registrar rules. We reserve the right to suspend work or decline a brief if we reasonably believe the intended use is improper.
Any decision to use, develop, redirect, sell, or hold a domain remains the client’s own responsibility.
8. Changes to these terms
We may update these domain name terms from time to time to reflect changes in services, registry practices, legal requirements, or commercial processes. The latest version published on this page will apply from the date it is posted unless a separate written agreement says otherwise.